Patally is provided by CSharp Solutions Limited (“CSharp”, “we”, “us”, “our”), a company registered in England with company number 7225800 with a registered office address of 34 Lower Richmond Road London, SW15 1JP.

Scope of these terms

This notice (together with our privacy policy) applies to your use of:

  • The Patally Website (
  • The Patally Service (

Please take time to read these Terms of Use and understand how these apply to you.

Intended purpose

  • Patally Website (
    The Patally Website is intended to provide general information - including information on the privacy notice, terms of use, a way to signup for our service and contact information.
  • Patally Service (
    The Patally service is intended to provide signed-up users with the ability to do the following:
    • Connect to their GP practice
    • View past/upcoming appointments
    • Book appointments
    • View current medication
    • Order repeat prescriptions
    • View prescriptions' status
    • View / Update contact information held at the practice
    Please note that we may suspend, withdraw, discontinue or change all or any part of the Service at any time. We will notify you by email when we modify the service in a way that we deem significant.

Limitations of use

Your usage of the Website and the Service is limited only to purposes congruent with the stated intentions above. You may not use the service or the Website in a way that breaches any applicable local, national or international law or regulation. You may not use the Service or the Website in any way that infringes our intellectual property rights or those of any third party in relation to your use. You may not use the Service or the Website in a way that causes adverse effects for other users of our service or website.

Limitations Of Liability

It is our endeavour to run a continuously flawless service in support of our listed intentions for the service, however, we, any other party (whether or not involved in creating, producing, maintaining or delivering our Website), and any of our directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with our Website or Service in any way or in connection with the use, inability to use or the results of use of our Website or Service, any websites linked to our Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing our Website or your downloading of any material from our Website or any websites linked to our Website. If for any reason our Service is down or if you are unable to use our service for any reason, you should contact your GP Practice to discuss with them any alternative means for you to access their services.

Governing law and jurisdiction

These Terms of Use are governed by and construed in accordance with English law. You and we both agree to submit to the exclusive jurisdiction of the courts of England and Wales. Nothing in these Terms of Use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Updated: 16 August 2019